Cancellation Policy

PILATES SESSIONS

Private & Semi-Private Pilates

To cancel or reschedule your Private or Semi-Private Pilates Session, please provide PILATESBODY by Kayla a 24-hour advanced notice prior to your scheduled session date and time. Late cancellations will result in a forfeit of your PILATESBODY by Kayla session.

Private Pilates Sessions include:  Virtual Pilates Private Session; Studio Pilates Private Session; In-Home Pilates Private Session. 

Semi-Private Pilates Sessions include:  Duets; Trios.

If you have any questions concerning the cancellation policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.

PERSONAL TRAINING SESSIONS

Private Personal Training

To cancel or reschedule your Private Personal Training Session, please provide PILATESBODY by Kayla a 24-hour advanced notice prior to your scheduled session date and time. Late cancellations will result in a forfeit of your PILATESBODY by Kayla session.

Private Personal Training Sessions include:  Virtual Personal Training Private Session; Studio Personal Training Private Session; In-Home Personal Training Private Session.

If you have any questions concerning the cancellation policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.

VIRTUAL CLASSES

Live Pilates Zoom

Due to the digital nature of Virtual Class products, and automatic e-mail delivery of access to them upon purchasing, your Virtual Class purchase is not eligible for cancellation, and is not eligible for rescheduling. All items/purchases are Final Sale.

Virtual Classes include:  Live Zoom Mat Pilates Classes; Live Zoom Pilates Stretch Classes.

If you have any questions concerning the cancellation policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.

REFUND AND RETURN POLICY

Please view the Refund and Return Policy here.