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If canceled according to the cancellation policy listed here (24-hours prior to your scheduled session date & time), your Pilates Session is eligible for a full refund, or is eligible to be transferred to a new session date & time by rescheduling that same session type with PILATESBODY by Kayla. Please view the full Cancellation Policy for Pilates Sessions on the Cancellation Policy Page. Pilates Sessions are not eligible for a store credit, nor eligible for an exchange.
Private Pilates Sessions include: Virtual Pilates Private Session; Studio Pilates Private Session; In-Home Pilates Private Session.
Semi-Private Pilates Sessions include: Duets; Trios.
If you have any questions concerning the refund and return policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.
If canceled according to the cancellation policy listed here (24-hours prior to your scheduled session date & time), your Personal Training Session is eligible for a full refund, or is eligible to be transferred to a new session date & time by rescheduling that same session type with PILATESBODY by Kayla. Please view the full Cancellation Policy for Personal Training Sessions on the Cancellation Policy Page. Personal Training Sessions are not eligible for a store credit, nor eligible for an exchange.
Private Personal Training Sessions include: Virtual Personal Training Private Session; Studio Personal Training Private Session; In-Home Personal Training Private Session.
If you have any questions concerning the refund and return policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.
Due to the digital nature of Virtual Class products, and automatic e-mail delivery of access to them upon purchasing, your Virtual Class purchase is non-returnable, non-refundable, non-transferable, not eligible for a store credit, not eligible for an exchange. All items/purchases are Final Sale.
Virtual Classes include: Live Zoom Mat Pilates Classes; Live Zoom Pilates Stretch Classes.
If you have any questions concerning the refund & return policy, please send a message via the Contact Page of the PILATESBODY by Kayla website.
Please view the Cancellation Policy here.
